Children's Hospital
Access for Special Kids
Mission
Using the Medical Home model, ASK provides care coordination for families of children and youth with complex healthcare needs.
What is Care Coordination?
- Support for families
- Assist care providers in serving families
- Serve as a bridge between families, primary care providers and specialists
- Identify and link to community resources
- Primary point of contact for families and providers at University of Maryland Children's Hospital
- Optimize integration into school and specialized day care
- Coordinate appointments with specialists
- Personalize services for each child
What does ASK do?
- Serves as a Single Point of Entry to University of Maryland Medical Center and Children's Hospital Pediatric Specialists
- Uses a Team Approach in assisting families with their child's medical condition
- Links families, specialists, and primary care providers
- Provide Education to parents and children
- Connect to community resources
- Coordinate appointments
ASK's Goal
To simplify the lives of our patients and families who see multiple specialists by providing support and access to resources. As a liaison between the family, community, and physicians, ASK can assist families to overcome barriers in managing a child with a complex or chronic medical condition.
ASK's Services
Arrange Home Care Services
- Durable medical equipment (DME)
- Home care
- Supplies
Assist Family with Developmentally Appropriate Activities
- Daycare
- Headstart
- Special Education/IEP
Locate Community Resources
- Financial
- Supportive
- Educational
Coordinate Health Care Access
- Rare and Expensive Medical Assistance (REM) referral
- Medical Assistance Transportation
- Specialty appointments within the University of Maryland Medical System
- Health insurance advocacy
- Education about health insurance options
Call our Referral Line at 410-328-6879
Referral Process
Anyone can refer a patient: Parent, Doctor, Social Worker, Therapist, School, Family Member, or Community Agency. Referrals are accepted on our Referral Line at 410-328-6879 and via email at ask@peds.umaryland.edu
Our Staff
Kelly Talley, RN, BSN Ask Nurse
Joyce Hylton, RN Ask Nurse
Andrea Lavine, Social Worker
Drena Byrd, Admin Asst.
Contact Us
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This page was last updated on: May 10, 2011.
For more information about UMCH or to make an appointment,
please call 1-866-408-6885 (patients) or 1-800-373-4111 (physicians).