Hospital for Children

Access for Special Kids

Mission

Using the Medical Home model, ASK provides care coordination for families of children and youth with complex healthcare needs.

What is Care Coordination?

Support for families
Assist care providers in serving families
Serve as a bridge between families, primary care providers and specialists
Identify and link to community resources
Primary point of contact for families and providers at University of Maryland Hospital for Children
Optimize integration into school and specialized day care
Coordinate appointments with specialists
Personalize services for each child

What does ASK do?

Serves as a Single Point of Entry to University of Maryland Medical Center and Hospital for Children Pediatric Specialists
Uses a Team Approach in assisting families with their child's medical condition
Links families, specialists, and primary care providers
Provide Education to parents and children
Connect to community resources
Coordinate appointments

ASK's Goal

To simplify the lives of our patients and families who see multiple specialists by providing support and access to resources. As a liaison between the family, community, and physicians, ASK can assist families to overcome barriers in managing a child with a complex or chronic medical condition.

ASK's Services

Arrange Home Care Services

Durable medical equipment (DME)
Home care
Supplies

Assist Family with Developmentally Appropriate Activities

Daycare
Headstart
Special Education/IEP

Locate Community Resources

Financial
Supportive
Educational

Coordinate Health Care Access

Rare and Expensive Medical Assistance (REM) referral
Medical Assistance Transportation
Specialty appointments within the University of Maryland Medical System
Health insurance advocacy
Education about health insurance options

Call our Referral Line at 410-328-6879

Referral Process

Anyone can refer a patient: Parent, Doctor, Social Worker, Therapist, School, Family Member, or Community Agency. Referrals are accepted on our Referral Line at 410-328-6879 and via email at ask@peds.umaryland.edu

Our Staff

Kelly Talley, RN, BSN Ask Nurse
Joyce Hylton, RN Ask Nurse
Andrea Lavine, Social Worker
Drena Byrd, Admin Asst.

Contact Us

ASK Referral Line: 410-328-6879
Fax: 410-328-0110
Email: ask@peds.umaryland.edu

top

This page was last updated on: September 21, 2009.

For more information about UMHC or to make an appointment, please call
1-800-492-5538 (patients) or 1-800-373-4111 (physicians).